TOMO RUTH AVWEDOYAH

Managed customer relations and administrative functions, ensuring efficient operations and high levels of client satisfaction.

• Processed payroll accurately and on time, ensuring timely compensation for staff.
• Maintained comprehensive and organized file records, improving data accessibility and integrity.
• Provided attentive customer service, addressing client inquiries and enhancing overall satisfaction.
• Managed and secured confidential customer records, ensuring data privacy and compliance.

Facilitated diverse banking transactions and supported digital adoption initiatives for bank clients.

• Processed various financial transactions, including fund transfers and debit card subscriptions/replacements, ensuring accuracy and efficiency.
• Assisted customers with mobile banking setups and application downloads, promoting digital service adoption.
• Managed customer inquiries related to debit card services and mobile banking, resolving issues promptly.
• Ensured adherence to banking protocols and security measures during all transactions.

Supported editorial operations for 'The Gallery Magazine,' contributing to content research, creation, and event coverage.

• Conducted extensive online research to source and verify news stories, enhancing content credibility.
• Provided comprehensive coverage of various events, capturing key details and narratives for publication.
• Drafted and edited engaging news stories and articles, contributing to the magazine's content pipeline.
• Performed interviews to gather insights and perspectives, enriching editorial features.